INDIA GCC OPERATING PARTNER
Build your India capability.
Without building an India organisation from scratch.
Build the team you need in India while Trainedge manages the operating infrastructure around it — from talent and workplace to people operations, governance and scale.
Your India team. Your business. One accountable operating partner.
BUILD • OPERATE • SCALE • TRANSFER
One India GCC. One operating partner.
Your company / HQ
Trainedge
India operating partner
Careernet
Talent
IndiQube
Workplace
JCSS Global
People & compliance
Specialists
Legal • tax • security • technology
You’re building a new business, not hiring 12 engineers.
A new team. A new culture. A new operating capability. Potentially, a lasting part of your organisation.
What begins as a hiring decision can become a strategic capability for your company — and the organisation you create in the first year can shape its culture, operating rhythm and ability to scale for years to come.
Build it like something that needs to last.
FROM FIRST TEAM TO STRATEGIC CAPABILITY
The first 12 people are only the beginning.
Your first India team may be 10–15 people. But if the model works, that team can become 25, 50 or 100 — with its own managers, governance, processes and local leadership.
The operating choices you make at 12 should make 50 easier — not harder.
12
Launch
First team • Early culture
25
Stabilise
Operating rhythm • Formal processes
50
Scale
Managers • Governance
100
Mature
India organisation • Strategic capability
THE MINDSET TO BUILD FROM ZERO
Building something from zero takes an entrepreneur’s mindset.
Startup energy. Operating discipline.
A new India organisation needs more than a project plan. It needs someone who will keep the initiative moving, connect the pieces and solve the inevitable problems before momentum disappears.
01
Momentum
Keep decisions and workstreams moving.
02
Ownership
Solve the problem rather than pass it to the next vendor.
03
Resourcefulness
Find a way through the inevitable surprises.
04
Energy
Give the organisation the attention it needs before it has momentum of its own.
Trainedge brings that mindset to building your India GCC — entrepreneurial energy backed by specialist execution.
THE OPERATING REALITY
You want 12 engineers.
You don’t want 12 India problems.
Finding talented people is only part of building a successful India capability. Behind those first hires sit a series of decisions and operating requirements that someone has to own.
Talent
Who do you need? Where will you find them? What should you pay them?
Workplace
Where will the team work? What IT, security and facilities do they need?
People Operations
Who handles onboarding, payroll, benefits and employee support?
Compliance
What entity, employment, statutory and regulatory requirements apply?
Operations
Who builds the processes, reporting and management rhythm around the team?
HQ Integration
How does the India team become part of your company rather than an offshore island?
Your requirement may be simple. The execution around it isn’t.
One India GCC.
One operating partner.
You shouldn’t have to assemble a collection of Indian vendors and then become responsible for making all of them work together. Trainedge coordinates the operating system around your India team — combining specialist depth with one accountable operating relationship.
Talent
Workplace
People infrastructure & compliance
Specialists
Legal • tax • security • technology
Specialist partners provide depth. Trainedge keeps the initiative moving and makes the pieces work together.
All providers solve a workstream.
Recruiting. Office. Payroll. Compliance.
Trainedge helps bring the organisation to life.
We focus on connecting the workstreams, owning the gaps and building the operating rhythm around the team.
FOUR WORKSTREAMS. ONE COORDINATED LAUNCH.
From hire to a functioning India organisation.
Talent, workplace, people infrastructure and operations shouldn’t happen sequentially. We coordinate them in parallel under one launch plan.
01
Talent
Roles → sourcing → assessment → hiring
02
Workplace
Location → fit-out → IT → readiness
03
People & Compliance
Employment → payroll → benefits → compliance
04
Operations
Governance → processes → reporting → management
FIRST HIRES
2–4 weeks
INITIAL 10–15 PERSON TEAM
6–8 weeks*
with managed/ready workspace
*Subject to role availability, client interview cycles, checks, entity requirements and workplace/IT dependencies.
Hiring 12 people isn’t the same as running a GCC.
Recruitment gives you employees. A functioning GCC requires an operating environment around them.
People
Onboarding • policies • engagement
Workplace
Workspace • IT • access
Security
Controls • data • device readiness
Governance
HQ cadence • reporting • KPIs
Processes
SOPs • workflows • escalation
Management
Performance • support • local coordination
The real milestone isn’t “12 employees hired.”
It’s “12 people operating as part of your company.”
You own the capability.
We operate the environment around it.
Your business owns
- Product, engineering or finance priorities
- Technical and business methodology
- IP and functional decisions
- Business outcomes and customer commitments
Trainedge manages the India operating layer
- Local operations and governance
- Employee management and engagement
- Process and SOP development
- Partner and vendor coordination
- Reporting, productivity and quality
- Scaling infrastructure
Your team works for your business. We operate the India environment around them.
Exact responsibilities are defined in the operating agreement.
Why Trainedge?
Because a new India organisation needs more than vendors.
It needs someone who will keep the initiative moving, connect the pieces, solve the inevitable problems and build the operating rhythm around the team.
Startup energy. Operating discipline.
The GCC model is new. The operating experience isn’t.
Outsourced Delivery
India teams delivering work for US clients across BPO, data annotation and digital marketing.
Dedicated Technology Teams
Software teams based inside Bangalore IT services companies and directly supervised for client projects.
Contact Centre Operations
Recruitment and operations management around a 50-seat Bangalore call-centre operation serving international clients.
Training & Capability Building
Course development, sales and delivery, including work with enterprise clients such as IBM and Microsoft.
FOUNDER-LED EXECUTION
Entrepreneurial energy + operating discipline.
Vishal Srivastava
Business building • Entrepreneurship • Outsourcing • Sales & client delivery
Vishal brings more than 30 years across consulting, entrepreneurship, outsourcing and B2B business development. He has built businesses, supervised India delivery teams serving international clients and worked across technology services, BPO, data annotation, digital marketing and sales operations.
Vision → momentum → operating model → accountable execution
Prachi Seth
Technology • Operations • Service delivery
Prachi combines technology and operating experience across Tata Steel, Deloitte and Verizon with hands-on responsibility for Trainedge operations and US client delivery.
People + process → service delivery → operational stability
Together: Startup energy + operating discipline | Build + run + transfer
Keep us.
Or eventually take it over.
Managed GCC
Trainedge remains your long-term India operating partner. You retain functional ownership. We continue to manage the agreed India operating layer and evolve it as your organisation grows.
Build • Operate • Transfer
We build and operate the GCC until agreed readiness conditions are met. Then the agreed scope transitions to your ownership.
BUILD → OPERATE → SCALE → TRANSFER → OWN
We build the organisation to be transferable from Day One — across people, processes, governance, reporting, vendor relationships, documentation, local leadership and institutional knowledge.
Let’s design your India GCC.
Your India team can start with 10–15 people. The operating model doesn’t have to start small.
Role architecture
Location
Cost model
Launch plan
A practical blueprint for the team, economics and path to launch.
First hires targeted in 2–4 weeks. Initial 10–15-person team targeted in 6–8 weeks with managed/ready workspace.*
*Subject to role availability, client interview cycles, checks, entity requirements and workplace/IT dependencies.